FAQs

General FAQs

What is the loan application process? Our loan application process is quick and easy. Simply fill out our online application form, upload the required documents, and we'll take care of the rest.
How long does it take to get approved? We offer fast approval – you'll receive a decision within 24 hours of submitting your application.
What are the requirements for a personal loan? To apply for a personal loan, you'll need to provide a copy of your ID, proof of residence, 3 months' bank statements, and proof of employment.

What types of documents are accepted as proof of residence? We accept utility bills, lease agreements, or council statements as proof of residence.
Can I submit bank statements that are older than 3 months? No, we require your most recent 3 months' bank statements to ensure accuracy and fairness in our lending decisions.
How do I upload my documents? Simply click on the "Upload Documents" button on our website and follow the prompts to upload your documents.

What is the interest rate on your personal loans? Our interest rates are competitive and vary depending on your individual circumstances. We'll provide you with a personalised quote once you've submitted your application.
How much can I borrow? Our loan amounts vary from R500, but we can offer loans up to R20 000 for returning clients on personal loans. The amount you're eligible for will depend on your creditworthiness and financial situation.
What are the repayment terms? Our repayment terms are flexible, and we offer [weekly, monthly, bi-monthly, etc.]. We'll work with you to find a repayment plan that suits your needs.

Is my personal and financial information secure? Absolutely! Our website uses the latest encryption technology to ensure your information is safe and secure.
Can I save my application and come back to it later? Yes, you can save your application at any time and return to it later. Simply click on the "Save and Continue Later" button, and we'll send you an email with a link to resume your application.